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To our Customers


As our customer, you have trusted us to provide you with the best support and service to help you meet your wellness needs. To maintain that trust, we are committed to protecting the privacy and security of the personal information that we collect about our customers. This notice is intended to help you understand how we collect, handle, and safeguard that information.


We treat the personal information of our customers in a confidential manner. We do not provide any information to unrelated companies for the purpose of marketing their products or services to our customers.


*Privacy Policy


By using the PHS website, apps, iPad, and other services, you consent to this Privacy Policy.


During your visit to "," we do not collect personal information other than what you provide to become a member. Unless it is stated otherwise, no additional information will be collected about you. If the information is sent from your employer, such as email addresses & contact information, then PHS may contact you. However, you are allowed to request to be placed on the a do not contact list. We do not collect data that will allow PHS staff to identify you when you visit our site, apps, iPad except when you choose to give such data to us.


Submission, Storage, and Sharing of Personal Data:

By you providing information to PHS, you are giving us permission to use and store such information. In turn, we will use our best efforts to keep such information safe and secure. Your information can only be accessed by those who help manage that information to provide you with services.



We intend to maintain the personal information that you share with us as confidential. Please note that we may unveil personal data if legally expected to do so by law or in good faith that such action is required to (a) adhere or comply with state or federal laws expected of us, our sponsors, investors, partners, or affiliates; (b) protect our and our user's rights or property; and (c) act as quickly as possible to safeguard our users and the public.

Proactive Health Solutions, LLC (PHS) is not responsible for the security or HIPAA compliance of the apps, links, or connection of third-party services found on PHS owned iPads, websites, newsletters, etc. Please contact the appropriate app or website developer regarding any security or HIPAA questions. If you are using an iPad for healthcare services, you may want to ask the provider about security and HIPAA compliance. Users are required to remove personal data from PHS iPads by resetting the device when finished. Proactive Health Solutions, LLC, is not responsible for personal information left on the device. If you have questions on how to reset the device, then please email



To use certain features on, you may need a username and password. The responsibility for maintaining the confidentiality of your login information and all activities that occur while your account is logged on. Also, it is your duty to notify us if your login information was or could be jeopardized and to exit from your account when finished to prevent the next user from gaining access. We are not responsible for any losses or damages that arise from you not protecting your login information. 



You may unsubscribe to our emails and newsletters by unsubscribing using the link at the footer of all newsletter communications, or by sending us an email. We manage our newsletter lists via a list management system. You may unsubscribe from one list managed, but doing so may not remove you from all publication newsletter lists. If you need assistance to unsubscribe, please contact us at


Notification of Changes:

We alone reserve the right to modify, change, or otherwise alter this Privacy Policy at any time. All modifications shall be effective immediately upon the posting of these changes. Thus, by continuing to use PHS services, you agree to all changes in the revised Privacy Policy. 


If you have questions, please contact us at


Facebook: We post links to new stories and other alerts at the PHS Health Facebook page. If you own a Facebook account or 'Like' our Facebook pages, you can post comments or click on the 'like' option for your entries. If you comment or click on the 'like' button, personally identifying information will be visible to PHS staff and other Facebook site guests. The amount of viewable personal data will depend on your individual Facebook privacy settings. You can fully avoid displaying any personally identifiable information by not producing an account, not posting remarks, and not selecting the 'like' options on Facebook. PHS staff does not collect, use, or disclose any information about visitors who comment or 'like' the PHS Facebook sites. Facebook gathers and reports on non-personally identifiable information about activities on Facebook pages. This data is password protected and only available to PHS managers. The Facebook privacy policy is available at: 


Twitter: PHS uses Twitter to send short messages or 'Tweets' (up to 140 characters) to share information about wellness with you and respond to your comments and inquiries posted via Twitter to PHS. While you may read the PHS Twitter feeds without subscribing to them, if you want to subscribe to (or follow) PHS Twitter feeds, you must produce a Twitter account at To create an account, you need to provide personal data, such as your name, username, email address, and password. You have the option to provide extra personal information, including a biography, picture, or location. Most information you provide for a Twitter account is available to the public, but remember you can modify how much of your data is visible by making changes to your privacy settings at the Web site. PHS staff members monitor the number of subscribers and reply to remarks and questions via Twitter, but PHS staff never take possession of the personal details belonging to you as a Twitter follower. However, as a practice, comment moderator policy demands the removal from the PHS Twitter pages all comments that contain spam or are inflammatory, inappropriate, or obscene. The Twitter Privacy Policy is available at


Pinterest: PHS also uses Pinterest to promote wellness information, & when linking to the PHS Pinterest site, you are doing so at your own risk. The Pinterest Privacy Policy can be found at


Google Analytics: PHS uses google analytics to track the utilization of the website and app to help improve the website for its users. For more information on privacy policy for google analytics, go to:  PHS uses for building websites, newsletters, and apps. For more information on the privacy policy for, go to: Office on Women's Health, U.S. Department of Health and Human Services, (or "The National Aging Institute's Web site ( is an institute of the NIH, a U.S. Federal Government agency that provides accurate, up-to-date information about aspects of aging research, information about clinical trials, educational materials and resources about aging for the general public, and information for researchers and health professionals." ( is your online source for credible health information and is the official Web site of the Centers for Disease Control and Prevention (CDC). The embedded custom code from the CDC for the Five Minutes or Less for Health feature. The information presented on — including information on microsites like MyHealthfinder, Healthy People, and Health Literacy Online — is in the public domain. This means it may be freely distributed and copied — but please include a link to our website and acknowledge ODPHP as the source.


For full details of our health coaching privacy policies and practices, please contact our office. 

*NOTE: All policies, disclaimers, terms, and conditions are also applicable to all sites, apps, and iPads that are created or designed by Proactive Health Solutions, LLC.

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